Accomplished Client Advocate, Marketer and Account Manager with experience in the advertising, publishing, real estate, and high tech industries. My strengths are CRM, client engagement, and marketing operations. I practice continuous learning in all areas of marketing, client centric relationships and leadership. Leadership skills include growth organizations, change management and transitioning operating units.
Results oriented executive with a passion for delivering excellence. Hands on decision maker skilled at implementing, transforming, and executing. Broad experience that spans P&L, sales, account and vendor management. Leader who thinks strategically, acts tactically and drives revenue generation through continuous improvement in quality, efficiency and customer satisfaction. Performs Key Account Management with focus as a single point of contact with total account responsibility. Provides leadership and strategic direction in establishing and coordinating relationships between client and agency cross functional departments. Fortune 500, government and non profit sales expertise with emphasis on market development, cross-selling, and account retention. Demonstrated expertise in accessing decision-makers and building vital relationships with key accounts to maximize revenues. Accomplished operations guru with manufacturing production, scheduling, IT, Ad Agency, change/transition, and office management experience.